ServiceNav: the key to always-on, pre-emptive support of critical IT business services
As a provider of IT services, you need to be aware of the status of your environment 24/7. The ServiceNav app reports availability and performance of essential devices, applications and services to your device.
With ServiceNav, you can:
- see the status of sites, business services and hosts at a glance
- re-run checks "on the go" to validate availability
- view graphical performance data in the context of alerts received
- receive helpdesk ticket information (subject to integration)
- search by companies/sites, contacts, services or hosts
For mobile engineers:
- Find your nearest clients using GPS and get their current service status
- Get your completed work orders signed by your client in the app, and mailed on
Prerequisites:
You must have a ServiceNav (version 3.19 minimum) user account to use this application. To request an account please click here: http://servicenav.coservit.com